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Hello Community,
does anyone has experiences with other Social Media Tools that integrates with Microsoft Dynamics 365 Marketing?
I find the standard tool of social Media in the Marketing App pretty weak. So I am looking for a tool which can be integrated/sync with
Dynamics 365.
Share
ReportPrimarily, we want to expand the standard functions in the social media area and evaluate data (likes, comments, etc.) but also integration in customer journeys would be nice.
Thank you for any suggestions!
Regards,
Joannis
Hi Joannis,
With 1.35.10068.1056 update, comments and likes data are now available to social media.
https://docs.microsoft.com/en-us/dynamics365/marketing/whats-new-marketing#monthly-enhancements
A Facebook post sample:
comments
likes(in Insights)
For customer journey integration, currently custom tile would still be the only option, you could refer to following tutorials to get started with it:
Regards,
Clofly
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