Partner testimonials for the new voice channel for Dynamics 365 Customer Service
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Industry partners share their experiences with the new voice channel in Dynamics 365 Customer Service. The voice channel, built on the same planet-scale communications platform that powers Microsoft Teams, allows organizations to deliver personalized, consistent service across calls and other channels.
It empowers live and virtual agents to deliver world-class customer service with AI at each step of the call, unified insights across all customer engagements, with no integration needed.
Read the blog at https://aka.ms/VoiceIgnite21
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