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Hi! I'm unable to do mapping for Product of CRM to Item of NAV. But the reversal is there in the default Dynamics Connector itself. The same way in my scenario, I need to send the Invoice from CRM to NAV. But I'm unable to do the mapping itself. Why we are unable to do Bi-directional synchronization for certain entity? Kindly help me out.
You may refer this link for some information.
Please mark my answer as verified if you found it useful.
Microsoft Dynamics CRM Support Engineer
Business Applications communities