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One of our customers has raised the following question and scenario. Any feedback will be appreciated.
We have setup some additional Nav companies, and configured them with MobileNav. All working successfully.
However, we are having a problem with licencing of handheld scanners - if a handheld scanner user logs off one Nav company, and logs into another Nav company instead, the system records both logins as concurrent. With multiple scanner users switching frequently between different Nav companies to fulfill different warehouse requests, we find we very quickly run out of licences, and the system then denies the next login specifying a licence problem.
While we can work around the problem by manually removing the inactive logins from the system, we need to establish what the licence requirements actually are. My understanding is that devices accessing MobileNav do so on a named-device level, but the system appears to be enforcing a named-device-per-company system.
Please can we check if this behaviour is by design, or if this is an over-sight caused by our (perhaps unusual) use of a multi-company configuration?
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