Hello everyone,

Today we are excited to announce the release of Hotfix Rollup 2821635!

You can download Hotfix 2821635 (#37) via the following Knowledge Base Link:

For a list of all previously released Feature Packs, Service Packs, and Hotfixes for Microsoft Dynamics RMS 2.0, click the following link:

This hotfix rollup corrects 3 issues in Microsoft Dynamics Retail Management System (RMS) Store Operations 2.0 and in Microsoft Dynamics Retail Management System (RMS) Headquarters 2.0. The build number of this hotfix rollup is 2.0.1006.

This hotfix rollup resolves the following issues:

  • You cannot remove or reset a previously configured button on the task pad in Microsoft Dynamics RMS Store Operations Manager. After you apply this hotfix rollup, a new button type that is called Unassigned is available in the Button Type drop-down list in the Task Pad Properties dialog box. You can use the Unassigned button to reset task pad buttons.
  • When you import data into a "Style 251: Update Inventory - Item Prices" worksheet in Microsoft Dynamics RMS Headquarters Manager, you receive the following error message:
    Run-time error '91': Object variable or With block variable not set.
  • Assume that you highlight a purchase order in the purchase order list in Microsoft Dynamics Store Operations Manager. Then, you perform sales transactions in Microsoft Dynamics Store Operations POS on another computer. In this situation, the position of the highlighted purchase order in the list is changed unexpectedly.


  • This hotfix is a cumulative hotfix that includes all the hotfixes that were released since Microsoft Dynamics RMS 2.0 Feature Pack 2 (FP2). The following previously released hotfixes include additional steps that have to be followed if you are experiencing particular issues that are included in these hotfixes:
    • Hotfix rollup 2735491 is available for Microsoft Dynamics RMS Store Operations 2.0 and for Microsoft Dynamics RMS Headquarters 2.0

      This hotfix includes a new switch for Headquarters Client that causes any warning messages that are generated by the program to be suppressed. To take advantage of this new quiet mode, you have to change the command line on the Headquarters Client shortcut that resembles the following:
      "c:\Program Files\Microsoft Retail Management System\Headquarters Client\HQClient.exe" -q
    • Hotfix rollup 2784931 is available for Microsoft Dynamics RMS Store Operations 2.0 and for Microsoft Dynamics RMS Headquarters 2.0

      This hotfix includes updates to three triggers that provide performance improvements for some customers who experience performance issues when they process transactions. You can take advantage of these changed triggers by running the SQL statements that are available for download in Microsoft Knowledge Base (KB) article 2784931.

Note If you did not install these hotfixes, or if you did not follow the additional steps that are required for some fixes in these KB articles, see the articles to determine whether you experience any of the issues that require you to follow additional steps.

As always, we recommend that you contact your Microsoft Dynamics® Partner before installing feature packs, service packs, or hotfixes. It is important to verify that your environment is compatible with the feature packs, service packs, or hotfixes being installed. A feature pack, service pack, hot fix, or download may cause interoperability issues with customizations, and third-party products that work with your Microsoft Dynamics® solution.

Have a great week!

Gregg Kosel
Microsoft Dynamics RMS/POS Technical Support Escalation Engineer