Dynamics 365 Sales Insights Blog

Miriam Ney on 6/8/2019 12:18:00 PM

Learn more about how to create your next best action with the Assistant and Assistant Studio during Microsoft Business Application Summit 2019

Do you want to learn how to make your CRM work for you? Do you want to guide your sellers with the right insights and information about their customers? Come learn about the Dynamics365 Assistant (also known as Relationship Assistant) and the Assistant...

Allen Mathias on 4/29/2019 5:00:00 AM

Dynamics 365 Sales Insights – Relationship Assistant Configuration with Microsoft Flow (Public Preview)

Relationship Assistant provides insights on key events that occur in Dynamics 365 and on your Office 365 Outlook account. These key events may represent “upcoming close date of an opportunity” or “lead detected” based off your email conversation. Allowing...

Allen Mathias on 1/10/2019 12:26:00 AM

Personalize customer conversations and increase productivity through Talking points and Notes analysis

This fall we introduced Dynamics 365 AI for Sales that encompasses multiple features that deliver a variety of scenarios. Features such as Predictive lead scoring, Predictive opportunity scoring, Who knows whom, Notes analysis, and Talking points...

Ashwarya Poddar on 11/1/2018 12:58:00 AM

Call intelligence preview for sales managers is here

Talking directly with customers is an important part of any sales cycle and with the growth of inside sales call centers, sales calls are becoming even more critical to business success. Sales managers in call centers are at the center of this motion...

Daniel Dallala on 10/30/2018 3:00:00 PM

The Dynamics 365 AI for Sales preview for sales managers is here

The success of your business depends not only on the quality of the products you sell but also on the ability of your sales team to articulate its benefits and close the deals. Sales people are your frontline warriors driving your top line revenue...

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