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I have restored database from PRD server to TEST and could see that update "Retail Hardware Station package" were missing in TEST, but they do exist in Production server. it looks like only core packages exist in TEST server.
Does any one knows how to get back them?
in PRD when you go to Retail store under hardware setup we can see two packages available, but in TEST we can see only
in TEST only one it shows.
Then when i look into the table where we get the drop down then i could see any setups missing in TEST compare to PRD.
If i understand the issue, we might be missing some updates in TEST server compare to PRD. but i am not sure hot to get list of hotfixes installed in PRD to compare in TEST.
else does any one knows what I need to do to get missing packages?
Many thanks in advance!
It happens in our environment as well. If i am doing the test, I always Unzip the update file to get the installer for all retail components.
Thanks for your suggestions.
Our issue fixed after re-installing the update hotfix which is available in our environment.
It looks like it's not installed properly when it was installed first in all environments or we missed something not sure.
But reinstalling fix from LCS, fixes the issue.
i have the same problem but i dont know which hotfix / package you have installed. i do not find something that helps. i installed Reprovisioning Tool but it did not help. many thanks in Advance!
In my case we are running PU 15 and the update we installed is KB 4043284. after db restore something happened and updates were missed from this KB. so we have again we re-applied this hotfix from LCS, then missing all the missing updated are back.
could you please explain your case how it was, so that i might add something.
We updated enviornments to Application release 8.1 platform release 20. build environment was ok after update. in the uat environment under retail parameters --> channel deployment --> retail modern pos field "retail modern pos" the value "ModernPosSetup" could not be found in the lookup. after running "Environment Reprovisioning Tool" still no luck. the pos is not running
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