Personalized Community is here!
Quickly customize your community to find the content you seek.
Now Available in Community - New TechTalk Videos for 2021
2021 Release Wave 2Discover the latest updates and new features releasing from October 2021 through March 2022.
2021 release wave 2 plan
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Upcoming TechTalks | All TechTalks
I have a very strange behaviour and i would like to know if anyone else came through some cases.
I will explain by an example.
Item I001 have a sale and return in same shift.
Now during sales posting, system created sales order and invoiced with one line of sale and one line of return.
Now the sale line got posted with tax and return sale got posted without tax.
This endup in Total zero qty sales, but gross value not equal to zero.
We checked by creating manual sales order with same item, tax group, customer - but there was no issue at all.
Can anyone guide please the way to troubleshoot this.
please check some setup:
- 'Marginal base' set to 'Net amount per line' on Sales tax code
- Set ‘Tax calculation behavior’ to ‘Recalculate’ in Commerce parameters/Tab Payments
Try the same steps and let me know if this helped.
Is this for AX Retail or D365 Commerce ?
if it is AX2012R3 just check this out
Issue 3741981 - Resolved
Incorrect tax calculated for sales transactions after posting a statement including a return transaction
Product and version: AX 2012 R3
KB number: 3156441
Fix type: Application update
Yes this is for AX 2012 version.
Business Applications communities