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I'm currently working with a retail customer, and we're trying some different things with cash handling in POS and statements.
During this testing, I experienced something I didn't quite understand.
In shift 1 I enter 300$ as starting amount, I have cash sales for 100$, at last I count 400$ and enter this as tender declaration, close the shift and post transaction/financial statements with no difference amount. In the following shift, shift 2, I also enter 300$ as a start amount, cash sales for 100$ , and counts 400$ and register this as tender declaration. When I close the shift and post the transaction/financial statements I would expect to have a cash difference of 100$, because of the difference between the closing cash amount (400$) and the starting amount (100$) in the following shift. But I get no difference.
Is it supposed to be a difference here? If not, where does these 100$ go? Are they registered somewhere in the system?Thanks,
Your question is not very clear, could you please provide more details.
And please have a lookt at MS document and check if it helps.
What happens when a shift is opened with less cash in the cash register than the amount of cash from the shift before? Given that their are using the same cash drawer.
In shift 20149-5:19, which is posted at the end of a business day, is posted with 4200 in cash in the cash drawer. Shift 2149-5:20, which opens the morning the following day, have a start amount of 3000 in cash in the same cash drawer as shift 20149-5:19.So there is 1200 gone from the cash register, which I can't trace. So my question really is, where does the this difference go?
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