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2022 Release Wave 1 PlanDynamics 365 release plan for the 2022 release wave 1 describes all new features releasing from April 2022 through September 2022.
2022 release wave 1 plan
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Dynamics 365 Unified Routing - Additional Insights
Co-Authored By: Anshul Gupta - Cloud Solution Architect, Microsoft and Prathmesh Todakar - Product Manager, Microsoft
Tech Note - D365 Customer Service - Unified Routing - Additional Insights.pdf
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