Personalized Community is here!
Quickly customize your community to find the content you seek.
Check out the latest Field Service updates!Learn about the key capabilities and features of Dynamics 365 Field Service and experience some of the new features.
Download overview guide | Watch Field Service video
2020 Release Wave 2Discover the latest updates and new features to Dynamics 365 planned through March 2021.
Release overview guides and videos Release Plan | Preview 2020 Release Wave 2 TimelineWatch the 2020 Release Wave 1 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
I have many resources that Travel (fly) to different locations. They stay in hotels so there is no organization present.
when scheduling a work order, I want to be able to determine the closes resource that includes resources when they will be in another location.
They do stay there for several weeks.
Is there something I could update/configure to search for these resources?
So far I have set up the resources to always use Resource Address.
I tried updating the latitude and longitude of the resource, but it seems to always use the Users home address and ignores the latitude and longitude.
So as of right now I just have to refer to spreadsheets to determine where the resource is and manual schedule them.
I am sure I must be doing something wrong.
This is a quite common business requirement in Dynamics URS module and you can refer to our official document to check the detail setup: https://docs.microsoft.com/en-us/dynamics365/common-scheduler/schedule-travel-time
Hope it would help for your ask
A common workaround is to create a 1-minute dummy booking at the beginning of the working day (optionally at the end of the day as well) with the location of the hotel. This way schedule assistant, RSO and travel duration should take this location into consideration.
You may also want to give a thumbs-up for this idea: experience.dynamics.com/.../
I suggest one module Quick Maps plugin is compatible with mobile devices which gives all the sales and marketing managers the flexibility to access data from anywhere and everywhere. Use the Dynamics 365 map integration from the Dynamics 365 mobile app and perform multiple actions right from the app.
Get an overview of your daily activities marked with priorities and manage your schedule accordingly with our Dynamics 365 field mapping. Here you can schedule the meeting anywhere and for your client or any person if you want any meeting schedule for him only just put the location and time and share with him.
This plugin makes your work easy.
Have you thought about creating am Organizational Unit for the hotel? If it is for several weeks, I think it would be worth the effort. Than switching the Resources Start and End Location to Org Unit and referencing the Hotel Org Unit in the Ressource.
Or do you have other dependencies to their original Org Unit that would be an obstacle?
Business Applications communities