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Hi all. My users and I (System Admin) are getting a Script Error when we attempt to Quick Create an Opportunity in the Dynamics 365 Unified Interface. Any ideas on how we can resolve this?
Here is the text from the log file:
TypeError: Unable to get property 'getProcessManager' of undefined or null reference
at a (amt1dev.crm.dynamics.com/.../0.js)
at e (amt1dev.crm.dynamics.com/.../0.js)
at process.get (amt1dev.crm.dynamics.com/.../0.js)
at Anonymous function (Unknown script code:7:909)
at Mscrm.BusinessRulesScript.Initialize (Unknown script code:7:583)
at e.prototype.executeFunction (amt1dev.crm.dynamics.com/.../app.js)
at e.prototype.execute (amt1dev.crm.dynamics.com/.../app.js)
at e.prototype._executeIndividualEvent (amt1dev.crm.dynamics.com/.../app.js)
at e.prototype._executeEventHandler (amt1dev.crm.dynamics.com/.../app.js)
at execute (amt1dev.crm.dynamics.com/.../app.js)
Verify if you have legacy form rendering turned on under Settings - Administration - System Settings. Make it false.
Check if you have Business rules or BPF enabled and they are activated. Also enable them as Assets/artifacts in App designer for that UCI App.
You can Debug the script & see the source of error from OOB js library to see what went wrong. Press F12 browser developer toolbar to see in web UCI app.
If you have any custom script on the form, disable it and check if it works.
It looks like that your property or function named 'getProcessManager' has not been found.
If this is an property in your custom js code, you could press F12 to debug your code and find out the result.
In addition, I suggest that you could use other browsers to try again.
Hope it helps.
Thanks Arun! I checked the legacy form rendering setting - and that is set to "No".
I think that I went to the right place to check to see if my Business Rules are enabled as Assets in the App Designer. It looks like they are - but I can't be certain - as I've never seen that setting before.
The last suggestion is way over my head - as I'm not a technical resource. :)
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