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Hello,I just got a customer which do not like D365 Sales because of performance issues
It is true it takes long (20seconds to load and more) giving a bad taste to the product
By looking into it, I have found out that the db is in overcapacity
- 3.46 utilisé(s) sur 1.02 GB - 238.97 % on excess
Is there a link between capacity issue and underperformance ?
Thanks in advance for your thoughtsd
Here are some official documentations about the factors which will affect the performance.
Performance tuning and optimization for customer engagement apps - Power Platform | Microsoft Docs
Verify network capacity and throughput for clients - Power Platform | Microsoft Docs
Automatic tuning of data query performance with index management - Power Platform | Microsoft Docs
They do not mention that the over capacity of the database affects performance.
And here is another article which sums it all up more thoroughly. But it also makes no mention of Over Capacity.
Factors which can affect Dynamics 365 Performance. – Matthew Webb's Dynamics 365 Blog (crmmatthew.com)
I suggest that you can improve the performance of your Sales by looking at the other factors that have been mentioned.
If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.
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