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We are running Dynamics AX 2009 at my company (I know ancient and maybe no one will be able to help.) I am new to the system and was not part of the setup so I am attempting to come in a make needed changes to support Payment term discounts.
We have successfully created the new payment terms within AX and any customer account that has those terms is correctly posting the cash discounts to the correct GL. The problem I am running into is when a customer takes a cash discount when we do not have them set up with discounted terms, the AX is dumping the discount into a random clearing GL. These journal entries have all been getting the prefix "ARPV" regardless of the terms we have for the customer.
Is there some way to say all discounts applied through the AR ->Journals->Payment Journal->Enter Customer Payments module should offset to a specific GL?
Thank you much for any insight you might have for me.
Kindly check the following in AX 2009 version and update in this forum.
1) Whether this form Accounts for automatic transactions is available in General ledger module setup area or not. If 'Yes', then there is a posting type available as Customer cash discount. Please check if you have selected any main account for clearing in this posting type which is currently picking in transactions as you mentioned. I guess, you need to set the appropriate main account here to get the correct impact.
2) Also you can check if you are getting any such form named Cash discounts in Accounts receivable setup area or not. If 'Yes', then there must be an option to select main account for customer discount.
Kindly check above 2 areas (if available in AX 2009). You need to test both these options in test environment to understand the impact. Based on that you may have to select appropriate account in system to get the correct output.
Best regards,Sourav Dam
Please take time to click 'Yes' against the answers that help you guide in right direction to help other community members.
Thank you. That was exactly what I needed. #1 led me to where I needed to find the associated table. It was under General Ledger - Setup - System Accounts for anyone else who stumbles across this.
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