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In AX 2012 Environment, We are seeing below error related to EP Portal for every 1 or 2 mins in event viewerAX version details below:Application version - 6.3.6000.151Kernel version - 6.3.6000.8149
Event viewer error below on source “Microsoft Dynamics AX Enterprise Portal”.
“An unexpected error has occurred.
The period is not valid
System.ArgumentExceptionat Microsoft.Dynamics.Framework.Portal.UI.WebControls.WebParts.TimePeriodsHelper.Microsoft.Dynamics.Framework.Portal.UI.WebControls.WebParts.ITimePeriodsHelper.IsCurrentTimePeriod(String timePeriodsName)at Microsoft.Dynamics.Framework.Portal.UI.WebControls.WebParts.IndicatorMdxQueryBuilder..ctor(Indicator indicator, String company, String currencyCode, List`1 filterProviders, ITimePeriodsHelper timePeriodsHelper)at Microsoft.Dynamics.Framework.Portal.UI.WebControls.WebParts.CubeHelper.GetMdx(Indicator indicator, String company, String currencyCode, ISession session, List`1 filterProviders, Boolean& isTimePeriodQuery)at Microsoft.Dynamics.Framework.Portal.UI.WebControls.WebParts.BusinessOverviewWebPart.CreateRow(Indicator indicator, Int32 indicatorIndex, String company, String currencyCode, String currencySymbol, String cssClass, NumberFormatInfo numInfo)”
Could someone provide any suggestions, on how to resolve this error.
Can you tell if you have customizations or a partner solution installed in your environment? Is the error coming 24 hours a day or only during business hours?
Yes, we have customizations in the environment. And the error is coming at irregular intervals throughout the day.
Can you review the customizations if they can be related to this error?
Hello Teja, I would open a support incident with Microsoft to determinate what is causing that error.
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