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I have created a Service order , with Line item under FEE category.
When I try to POst the Service Error,I receive the error message as "NO LINE FOR POSTING"
Refer below screen shot and Please Advise
On the Post Service Orders parameters form make sure that the Service Start Time and Sign off date falls within the Period dates ( From date and To date) that you entered. Also specify the Transaction types included.
In your case the transaction type is "Item"
Hello Sriram GS,
Can you provide more details on the fee category?
Why is an item associated with a fee category?
How is this setup done and why?
If you are trying to post service order with line item then you don't need to specify Fee category because in your case transaction type is already "Item". Can you please elaborate further what exactly you want to achieve. Do you want to bill to customer for the service provided?
Please don't duplicate posts.
As mentioned in this and the other thread, the fee category is the wrong category and won't create a posting of your costs.
Please find below the our Service Order line Transaction type with details
a. Item - Replacement of Spare Items
b. Hour - Use of Labor Hours / Man Power
c. Fee - Inspection / Calibration charges
d. Expense - Packing / Forward
We regularly do the posting the service order based on the above type according to the order requirement.
Now we face this issue while posting
I don't know the exact functionality. I guess when you try to post the line the date range will be appear in the dialog box. Dialog box date range and service order order date time should match.
The parameters were duly filled in the dialog box when tried to post the order.
But the error appears.
Can you please try this on the recent versions ?
We had this reported earlier. If you can still simulate then log an incident with us
The situation is getting changed. Now we try to post the created earlier service order , posting is happening. we tried for all the orders created and everything is getting posted.
On the other hand , we created a new order and tried to post.
the error appeared. later we tried to post the order after one day, the order got posted.
Now we suspect , the error may be due to refreshing / synchronizing delay in the tables.
can someone highlight or advise on this issue
If you still facing this issue,
1. Please try to post the service order without filling the from date and to date in the posting dialog window
2. Before posting the service order, please check the field value SMAServiceOrderTable.ServiceDateTime. It is in the service order header and text is "Preferred service time"
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