Troubleshooting Workflow Approval Notifications in Dynamics 365 Business Central

Troubleshooting Workflow Approval Notifications in Dynamics 365 Business Central

Not receiving workflow approval notifications in Business Central can pause your business processes. If you're facing this issue, here's a quick checklist:

1. Workflow Configuration: Ensure that the workflow is set up to send a notification upon the event trigger.

2. Notification Setup: In the 'Workflow Responses' section, verify that 'Notify Sender'  is enabled to send out the notification email.

3. User Setup: Check the 'Approval User Setup' page. Ensure that the 'Notification Setup' is correctly configured for each user who should receive notifications.

#BusinessCentral #Dynamics365 #WorkflowNotification #ERPtips