Upcoming changes - Finance and Operations Go-Live Readiness Review

Modernizing the Dynamics 365 Go‑Live Readiness Review: What Partners and Customers Need to Know

Dynamics 365 FastTrack team is evolving the Finance and Operations Go‑Live Readiness Review to better align with our AI‑first product direction. While the goal remains the same (ensuring your implementation is ready for production), the way the review is executed will soon be significantly faster, more automated, and efficient. Here’s what’s changing and what you should prepare for as we transition to the new AI‑driven model. 

What is changing?

1. Self-Service - Create Project in the Portal

Today there are 2 options provided for creating the Projects - 1) Reaching out to Dynamics 365 FastTrack Go-Live Support team with all details via the d365fogl email address. 2). Self-service - Created by Partner/Customer via the Dynamics 365 Implementation Portal. With this change, the creation of project will be only via the Dynamics 365 Implementation Portal. Unless there are any errors/portal issues, Support team will no longer create projects manually.

• Familiarize yourself with the Project onboarding process - Create or join a project in the Implementation Portal - Dynamics 365 | Microsoft Learn.
• For project onboarding, you need the following required details - Tenant ID, LCS ID and LCS Region, and atleast 2 Customer stakeholders for consent.
• Familiarize yourself with the Project review creation process - Help - Details
• Create the projects well in advance so that any technical issues can be resolved before review creation.

2. The Review will now be AI‑Driven by default

Today, all Go‑Live Readiness Reviews are conducted manually by the Microsoft FastTrack team, often requiring up to three business days for initial results and further time for risk mitigation before deployment approval is granted. With the new process, reviews will be performed automatically by an AI system, unless you explicitly opt out. This AI review happens end‑to‑end (from analysis to output) without waiting on human processing. The review will be based on the same Success by Design principles and knowledge articles that were developed by the FastTrack Solution Architects team. The AI driven review completes within minutes, and stakeholders are notified immediately. 

What to prepare for now:

• Expect much faster turnaround times.
  
• Continue to provide clear and concise information on the reviews.
• Ensure that the pre-requisites mentioned in the Prepare for Go-live article are met since the review cannot be submitted if those are not met.

3. Risk Identification and Mitigation will be real‑time

Currently, FastTrack sends a human‑authored report summarizing risks, recommendations, and next steps. Partners and customers then work through these items before the production slot is enabled. In the new AI model, risks and recommendations appear instantly in the Dynamics 365 Implementation Portal. Customer stakeholders can directly mark risks as mitigated using a new confirmation button, which triggers automatic completion of the review. No more back and forth via emails or Messages in the Implementation Portal. We are empowering customers to take the Go/No-Go call based on the risks and recommendations provided.

What to prepare for now:

• Ensure the right customer stakeholders are assigned as key participants in the portal since only Customer that belongs to the tenant linked to the review can resolve risks to enable Production slot.
• Be ready to address flagged risks quickly so you can immediately unlock your production slot.

4. Production Slot Enablement Will Become Automated

Under the current process, FastTrack manually verifies risk resolution before enabling the production environment slot in LCS. Moving forward, once risks are marked as mitigated within the portal by the Customer stakeholder, LCS will automatically release the production slot within minutes and no human intervention required. 

What to prepare for

• Verify that customer admin roles and participants are correctly identified and added as participants during review creation.
  
• Ensure that those customer stakeholders are available to review the risks and sign-off on resolution/mitigation.
• Align your cutover and deployment planning to take advantage of faster slot availability.
• Ensure your internal teams are ready to proceed quickly after mitigation.

5. Opt‑Out Will Be Supported, But Manual Review Will Be Slower

The new experience introduces a simple choice:

• Default: AI‑driven instant review
• Optional: Follow current process - Manual review with the current 3‑day SLA and manual intervention for risks and approvals.

If your project requires manual handling, you may opt out of AI review when submitting the review. Otherwise, most customers should use the AI route to accelerate timelines.

What to prepare for now:

• Decide early whether AI review is suitable for your project.
• If opting out, plan for the traditional review timelines. (3 Business days for the initial review)

​​​​​​​What This Means for Partners and Customers

The upcoming AI‑driven Go‑Live Readiness Review eliminates traditional wait times, compresses go‑live planning cycles and gives customers and partners far more control in the final stages of deployment. It reflects Microsoft’s broader shift toward agentic AI systems and self‑operating workflows that reduce manual friction and accelerate business outcomes.

In short:

• Most of the review process would be via self-serve options - Creating Projects, performing reviews, resolving risks and enabling production slot that can be done by the Customer and partner (except for resolving risks).
• Reviews will be faster with immediate LCS Production slot release on resolving all risks.
• You’ll have more visibility and control.
• Production enablement will happen on your timeline, not on a review queue.

As this new process becomes available, partners and customers should ensure their project teams, governance structures, and deployment plans are ready to take full advantage of faster, AI‑enabled go‑lives. 

We will update the public documentation and publish an FAQ closer to the release date. We will continue to have the existing mailbox (d365fogl@microsoft.com) open for support and queries.