AX 2012 Retail: License issue in transaction services

Description

When the user used any function through the Retail Transaction services, the call failed with error 13010

In the Event Viewer of the server running the Retail Transaction service this error appeared on the Business connector

Event id 175

Microsoft Dynamics AX Business Connector Session 4.

Microsoft Dynamics license problem : No license code available for language en-US. Please use a licensed language.

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Microsoft Dynamics AX Business Connector Session 4.

License error. Axapta cannot be started using current configuration and license codes. No license code available for the language en-US. Please use a licensed language.

Reason

The customer had bought AX license for EN-GB language only, but the language on the stores( RBOSTORETABLE) was set to EN-US.

Resolution

In a SQL query update the tables, so they only run with the language which was a valid license

Update dbo.RBOSTORETABLE
set CULTURENAME = 'en-gb'
where CULTURENAME = 'en-us'



Update [dbo].[RBOSTAFFTABLE]
set CULTURENAME = 'en-gb'
where CULTURENAME = 'en-us'

Replicate the N-1060 and N-1070 scheduler jobs to all store databases

Author: Kim Truelsen

Date: 13/6-2012