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Dynamics 365 Community / Blogs / Everything D365 / Customer Service in the age...

Customer Service in the age of AI

TriciaSin Profile Picture TriciaSin 122 User Group Leader
I think we all have our opinions on the huge focus on AI right now. I have given it quite a lot of thought which I wanted to share, so I wrote a series of blogs which I will publish and would really welcome a discussion around it. Starting with - How can Gen AI help the customer service experience?

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