In the earlier post, we saw the standard process in Estimated Duration
calculation for the manual work orders and the work orders generated from the
Agreement. At times, it gets complicated in scenarios when Field Service is
integrated with a diff...
In D365 Field Service, the Work Order Estimated Duration plays a pivotal role in
scheduling and resource allocation. By default, this duration is calculated
based on the associated Incident Types and their respective Service Tasks,
either manually...
While moving Dynamics 365 Marketing (Customer Insights Journey) assets from one
environment to another, you might encounter a solution export error due to
special characters in file names—particularly the # symbol. Background I have
transferred Ma...
If you are working in an enterprise Dynamics 365 Field Service implementation
with RSO (Resource Scheduling Optimization) add-in, you must have felt that
there is limited information about RSO and there aren’t many blog posts
available either. One...
Today when I tried to open advanced settings as usual, realized that the old
‘Settings’ menu has got a total revamp and replaced by an app named, ‘Power
Platform Environment Settings’. Power Platform Environment Settings app replaces
the legacy, w...
Simulation runs come quite handy when we set up a new RSO rule or adjust the existing settings in the scope and goal when there is an issue or when the requirements change. This allows us to review the resource assignment, keep adjusting the RSO p...
If you had been watching the live streaming of Microsoft Business Application Summit, 2019 kick off and keynote sessions by James Phillips, Wim Coorevits and others. I’m pretty sure you are stunned as I am. Out of all those astonishing relea...
I have been asked a couple of times by the customers if there are any fancy rating controls like a star, stack etc. available in D365 rather plain numbers, the only option was Html earlier and now with the power of PowerApps Component Framework, i...
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