web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Introducing our New Video Series: Community Spotlight
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Blogs / CRM Indian / D365 Contact Center: Setup ...

D365 Contact Center: Setup Voice Channel with Azure Communication Services (ACS) – Part 2

Views (0)
Jeevarajan Kumar Profile Picture Jeevarajan Kumar 781 Most Valuable Professional
Introduction ACS can receive calls, but D365 Contact Center needs event notifications to route calls, track recording events, and handle SMS. That’s why we configure Event Grid webhooks and connect them to the endpoints provided by D365. In this part (Part 2), we will create Event Grid subscriptions for Incoming call, Call recording, and SMS, … Continue reading D365 Contact Center: Setup Voice Channel with Azure Communication Services (ACS) – Part 2 →

This was originally posted here.

Comments

*This post is locked for comments