D365 Field Service: Work Order Estimated Duration – a deep dive (part 1)

In D365 Field Service, the Work Order Estimated Duration plays a pivotal role in scheduling and resource allocation. By default, this duration is calculated based on the associated Incident Types and their respective Service Tasks, either manually created ad-hoc work orders or work orders generated from the Agreement. However, It gets complicated in certain scenarios, … Continue reading D365 Field Service: Work Order Estimated Duration – a deep dive (part 1) →