Personalized Community is here!
Quickly customize your community to find the content you seek.
Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. Up your game with a learning path tailored to today's Dynamics 365 masterminds and designed to prepare you for industry-recognized Microsoft certifications.
Visit Microsoft Learn
2020 release wave 1Discover the latest updates and new features to Dynamics 365 planned through September 2020
Release overview guides and videos Release Plan | Preview 2020 Release Wave 1 TimelineWatch the 2020 Release Wave 1 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
Many of you would be interested in finding out what’s driving storage consumption of you Dynamics 365 Customer Engagement instance. Some would think it’s largely data for entities, i.e. Account, Contact, Lead, Opportunity, Custom etc. Which is true to a large extent but with few exceptions. Organization database also holds system data linked with user records. House keeping such system data is handled by Deletion Service. This post on our CRM PFE Team site explains clean up by Deletion Service. If you are not familiar with Deletion Service, I suggest you read above post to put this altogether.
Now you know the role of Deletion Service, hopefully. Hey, I take that an assumption to continue writing . I was working with a customer to prepare for an upgrade and noticed some of the system data related tables were significant in size. While it came as surprise for customer their knowledge was claiming system data should be getting cleaned by the system(aka Deletion Service). So, started digging around the Deletion Service behavior for the organization in question. Deletion service executions were successful, no errors! Further going into the details of few large tables, it came to light that system data was retaining longer than usual. Found several OrgDBOrgSettings were set differently for this Org.
We could have restored to default values but chose to discuss retention requirements, general guidance and adjusted the settings accordingly. Once we adjusted these settings, next run of Deletion Service took care of reducing size of respective tables.
From above learning, here are the OrgDBOrgSettings those control Deletion Service retention along with description:
These settings can be retrieved updated using OrgDBOrgSettings command line tool described in this KB article or OrgDBOrgSettings Solution.
Hope this helps!
Business Applications communities