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2020 Release Wave 2Discover the latest updates and new features to Dynamics 365 planned through March 2021.
Release overview guides and videos Release Plan | Preview 2020 Release Wave 2 TimelineWatch the 2020 Release Wave 2 virtual launch event
Ace your Dynamics 365 deployment with packaged services delivered by expert consultants. | Explore service offerings
Connect with the ISV success team on the latest roadmap, developer tool for AppSource certification, and ISV community engagements | ISV self-service portal
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Program | Finance TechTalks | Customer Engagement TechTalks | Upcoming TechTalks
Catch up on the 2020 release wave 2
Review the Dynamics 365 release plans for specific details for each update and additional resources.
Check out further information on this page on Power Apps blog.
Check out further information on this page on Dynamics 365 blog.
With the 2020 release wave 2 of Microsoft Dynamics 365 Sales,
we aim to streamline the work of sellers and deepen their engagement with customers:
For more information, check out the full documentation here on Dynamics 365 blog.
We are announcing an expansive scope of features coming to Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 Field Service, and Microsoft Dynamics 365 Remote Assist during the 2020 release wave 2.
Take a look at the full list of Dynamics 365 Customer Service 2020 release wave 2 features.
Customer Insights expanded its availability to the Microsoft Government Cloud.
Customers talk about Microsoft’s unique ability to connect data holistically across departments and teams with AI-powered insights to drive better outcomes.
See below a set of new capabilities to help customers drive business outcomes in Customer Insights:
Legacy web client is deprecated for D365 OnlineOn December 1, 2020, the legacy web client will no longer be available.
Suggested actions. What to do?
What happens to my environment after the December 1, 2020 deadline passes?
Additional Helpful resources are available here.
Dynamic 365 for Outlook is deprecated
Effective March 2020, the legacy Dynamics 365 for Outlook (also referred to as Outlook COM add-in) is deprecated.
Until October 1, 2020, Microsoft will continue to provide support, security and other critical updates to the Outlook COM Add-in.
What should you do?
For further information and steps to make a smooth transition, download Dynamics 365 for Outlook (COM add-in) Playbook
Dynamics 365 Home is deprecated
Automatic record creation rules and SLA items in web client are deprecated
For more information, see Deprecations in Customer Service.
Deprecation of Office365 authentication type and OrganizationServiceProxy class for connecting to Common Data Service
To allow for transition of customers and partner applications:
More information: Use of Office365 authentication with the WS-Trust security protocol
Task flows are deprecated
Task flows are used to create a step-by-step data entry form for common tasks, such as after-meeting follow-ups.
More information: Business process flow immersive experiences
Some client APIs are deprecated
Deprecated Client API : getData and setData for Silverlight web resources
TimeZoneRule entity and some attributes of TimeZoneDefinition entity are deprecated
Effective September 24, 2020, the TimeZoneRule entity and the Bias and RetiredOrder attributes of the TimeZoneDefinition entity are deprecated and will be removed in a future release.
More information: Deprecation of time zone entities in Common Data Service
Online management API PowerShell module is deprecated
More information: General Availability deployment & Dynamics 365 release schedule
For the latest Microsoft Dynamics 365 release notes, visit Released Versions of Dynamics 365 for Customer Engagement.
Service Update 249 (126.96.36.19906 or higher) resolved issues including in this list below and much more:
Service Update 246 (188.8.131.5207 or higher) resolved issues including this list below and much more:
The Service Updates for Dynamics 365 on-premise version 8.2 and 9.0 are now available in some regions and coming soon to others.
These cumulative update rollups include all the hotfixes that were released for limited distribution.
Cumulative updates available for Microsoft Dynamics CRM 9.0
Service Update 0.21 (184.108.40.206 – October 2020) resolved issues including:
Cumulative updates available for Microsoft Dynamics 365 8.2
Service Update 2.23 (220.127.116.11- October 2020 ) resolved issues including:
Version Check and Upgrade Information
please reference to this KB #3192042.
Latest Portal Capabilities Update-
To know the release schedule please check Office 365 message center for release schedule in your geographical region.
This article describes the features and enhancements that were included in this update, as well as the scope of the release.
For a full list of all portal updates released to date and their corresponding KB articles,
please reference this KB article.
The latest Portal host Version 9.2.10.x resolves the following issues and more:
ISV Studio supports applications built on the Common Data Service that are published to and deployed through AppSource.
ISV Studio is designed to become the go-to Power Platform destination for Independent Software Vendors (ISV) to monitor and manage their applications.
We are announcing the public preview release of a new feature in ISV Studio – allowing an ISV to monitor the usage of your published applications.
Learn more about this feature here.
Learn more about PowerApps ISV Studio here.
We are introducing the Relevance Search API for Common Data Service (CDS) environments.
This provides access to exciting new search capabilities in environments with Relevance Search enabled.
The API can power three types of search experiences:
The following documentation provides details about the Relevance Search API: Search across entity data using Relevance Search.
Note that it is accessible through Web API only at this time.
Common Data Service has had the Custom Action feature for many years.
Custom Actions provide a no-code way to create a new API that can be called from CDS web services.
Create your own messages
Create and use Custom APIs
Create a Custom API in the maker portal
Create a Custom API with code
Create a Custom API with solution files
Read more details on this page on Power Automate blog.
We are announcing that the Power Automate Desktop October 2020 update has been released!
Several updates have taken place in this monthly release.
There have been some key updates that enhance the productivity of Power Automate Desktop.
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