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Have questions on moving to the cloud? Visit the Dynamics 365 Migration Community today! Microsoft’s extensive network of Dynamics AX and Dynamics CRM experts can help.
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Managing a Dynamics 365 project is, on the surface, nothing more than facilitating an out-of-the-box product implementation that is managed on premises. No longer a tool that needs to be upgraded every few years, Dynamics 365 has grown from being just a Microsoft business solution to a full-fledged Dynamics family member, providing clients with a variety of continuously-updated and oft-enhanced functionalities and cloud platforms.
Indeed, customers are truly owning their CRM now – making it theirs from the aesthetic “look and feel” to fully-customized business functionality. However, with frequent updates being published by Microsoft, this customization is often best suited for a Software Development Kit, when possible. In other words, once you dig just a little below the surface, managing a Dynamics 365 project is, of course, a whole lot more than simply facilitating an out-of-the-box product implementation!
So, how does this impact managing the project? Well, it certainly adds more layers of complexity from a technology perspective, but truthfully, the lion’s share of complexity resides on the business side, which makes managing different stakeholders a significantly more complicated job. In today’s blog, we’re pleased to offer a handful of best practices for implementing Dynamics 365. Enjoy!
We hope these tips will help your next project. Make sure to subscribe to our blog to get all of the latest and greatest Dynamics 365 tips!
And as always, happy CRM’ing!
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