When spinning up bundled images on Amazon’s EC2 service, you have the option to maintaining the base image’s name or letting the config service update it for you. We chose to update it, and of course, the CRM Asynchronous Service would fail to start. Fortunately, it’s not too difficult to make the necessary changes to get it up and running again. (In our case, CRM and SQL were on the same server)

The following keys in the registry need to be updated in the MSCRM folder:

  • configdb
  • database
  • metabase
  • serverurl
  • The following tables in the ConfigDB need to be updated with the new Server name:

  • Organization
  • Deployment
  • After that the service should start up without any problems. In a bundled environment where you will be changing the server name often and you have one server for CRM and SQL, you can simply update your base image so that all connection strings in the registry and database have ‘localhost’ as the datasource instead of the servername. However, the Name column in the Deployment table will need to be updated with the new name of the Server.

    Tagged: amazon ec2, environments, sql