This week was about workshops with customers new to Power Platform. Well, honestly „new“ might be wrong terminology as many of them had experiences with Power Platform before, heard about it, experimenting with parts or started first individual onboarding.

Typical Power Platform journey

Nothing I would call out as being a big surprise. Employee empowerment and low-code are top of mind topics these days due to recent changes and challenges introduced. Many customers offering internal ideation workshops to hunt for ideas and look for optimization. A first touchpoint with low-code tools like Power Apps or Power Automate that continuous with self-study via online tutorials, videos or other sources. Maturing via internal hackathons or attending an x-in-a-day workshop offered as pre-day experience of a conference – like this weekends south coast summit.

Business modernization for different reasons

Many times the journey contains building an MVP or PoC to approve and predict business value, ease of usage, -maintenance, -governance and securing. As businesses modernize for different reasons, empowering employees is just one bucket to select from. So it might be no surprise that looking for reasons, it might be a combo of above which is taken into account during an MVP or PoC. As this initiative kicked off on the business side, when running an MVP or PoC, the C-level awareness comes into play and all of a sudden, there´s more to prepare, more to consider and think about. This is where IT and Business needs to team up as low-code is a team sport. The journey therefore might contain two paths from this point on, where IT in parallel wants to evaluate the security, control and governance. Works council wants to understand what kind of approvals are needed and where risk management can be secured.

Value drivers of CoE

That´s where IT and compliance teams should team-up with business and drive a Center of Excellence initiative. Once this methodology is implemented, it unpeels the power of low-code platforms, ensures digital transformation projects running and enables for a self-service low-code that enables everyone. Typical responsibilities of the core CoE team are

  • sharing best practices and enforcing standards
  • managing knowledge artifacts for internal enablement and onboarding
  • rapid prototyping or evaluating ideas in terms of development options
  • and many more

To help managing those tasks and streamline related processes, Microsoft´s Power CAT team introduced the CoE Starter Kit. Nothing, that is just a quick install and done. More a set of tools that should be part of your CoE team toolchain, customized to reflect your organization. That way the CoE core team would be able to add the above six mentioned value drivers. Remember, it´s a journey started. It doesn´t end by implementing the CoE. Instead this is where iteration starts. New digital transformation might need a change on the CoE toolchain. New law regulations might cause an edit or update of a CoE process.