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Have you ever closed a customer chat and wondered how to keep track of what actually happened? Was the issue resolved, escalated, or left open? This is where Disposition Codes in Microsoft Copilot Service Admin Center come in. Disposition Codes he...
What is XRM.Copilot? XRM.Copilot is Microsoft’s AI-powered assistant built into the Power Platform and Dynamics 365 ecosystem. In model-driven apps, Copilot helps users by generating natural language responses, surfacing insights, and suggesting a...
Power Pages has a lot of great features to build powerful websites that are directly connected to business data in Microsoft Dataverse. Makers can build web pages with static content as well as data connected components such as lists and forms tha...
Did you know Business Central warns you when you import or apply a large Configuration Package? That’s because large packages can slow down performance and even block other users while they’re being processed. The post BC Friday Tips #46 Warning...
🌟 Improving Business Central user tasks 🛠️(English version) 🌟 Mejorando las tareas de los usuarios de Business Central 🛠️ Revisando la funcionalidad estándar de las tareas de usuario en Business Central, he reconfirmado que tienen un gran pote...
Microsoft announced another price increase coming in October to their Microsoft Dynamics GP Customer Services plans and Support plans. Effective October 1, 2025, pricing for the Dynamics Enhancement Plan (EP) and Dynamics Advantage Plan (AP) will ...
When working with Dynamics 365 CRM, one common request from users and admins is:“How do we get a Recycle Bin to recover accidentally deleted records?” Unlike SharePoint or Windows, Dynamics 365 doesn’t come with a native Recycle Bin. But that does...