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I am trying to find out where in CRM 4.0 I can setup the email setting, to be able to sent email directly from CRM 4.0?
Using Outlook 2007 with the CRM 4.0 offline edition remotely, connecting via the internet to our exchange server.
I have been able to find some info from the Resource Center, that I have to go to:settings > administration > users > select my Profile > Information (under the TAP "general")
Here I have under the email access configuration selected "Microsoft Dynamics CRM for Outlook" both for incoming and outgoing email access.
Under the Client Access Lincense (CAL) Information:
Here i have selected "Full"
I still have an elert saying the that there is one or more unsent emails in Dynamics CRM, and that must go to the Options from the CRM drop-down menu and review my email integration settings!!!!!!
This I can not find!!
Is there anybody who can help?
Thank you in advance.
Check the E-Mail Router Configuration Manager and also check the settings there
also check the CRM options and ensure the user/s have the correct AD credentials in the email tab.
Hope this helps,
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