Personalized Community is here!
Quickly customize your community to find the content you seek.
Have questions on moving to the cloud? Visit the Dynamics 365 Migration Community today! Microsoft’s extensive network of Dynamics AX and Dynamics CRM experts can help.
2021 Release Wave 2Discover the latest updates and new features releasing from October 2021 through March 2022.
2021 release wave 2 plan
The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence.
FastTrack Community | FastTrack Program | Finance and Operations TechTalks | Customer Engagement TechTalks | Upcoming TechTalks | All TechTalks
I would like to show all tracked emails in Outlook client.
Is it possible ? Maybe with a customized view ? I can't find which field to filter...
Thank you for your help
I don't think there is a way to differentiate between emails tracked in from outlook and created and sent from crm.
one way to find email that are tracked in outlook is using email fileds Created On and Actual End. If these two fields has different date and time value that means email is tracked in using outlook client.
thank you very much for your reply. This filter works in Dynamics CRM, but not in Outlook, does it ?
I try to display in Outlook all tracked emails.
Thank you again
If you are looking to find all the emails tracked by user in outlook here is the some information that may help to filter,
1.Click on the developer tab of the email
2. Once here, select Design this Form, click the All Fields tab, and select User-defined fields in this item.
3. You can use this custom properties to filter tracked in email.
These field will be null if email is not tracked in the crm.
I hope this helps you to resolve your problem.
Thank you again,
it sounds great but if I apply a view filter (in Outlook) for this field it says me that this fields cannot be found
Business Applications communities