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We have installed the CRM 2015 Outlook plug-in on a small group of users and are receiving complaints regarding slow performance. To verify, our network team disables the plug-in which seems to resolve the issue.
Are there recommendations regarding maximum PST/OST sizes? We have many users having over 20GB file sizes and we will not be able to reduce this size.
We are on-premise, with approx. 500 users.
thank you - Becky Furman
Can you please help with what would be the Version of the Outlook that you are using ?
Ideally the PST/OST File sizes should be kept as smaller as possible.
PST/OST file sizes up to 4GB SIZE should not create any problems.
For additional Information you may have a look at the Following link.
Also you may use the following link for information of how to keep the OST/PST files in check if you are using Outlook 2010 or 2007
Please mark my answer as verified if you found it useful.
Microsoft Dynamics CRM Support Engineer
Softaken OST to PST Converter migrates Exchange OST to formats inclusive of PST. The OST to PST Converter transforms the entire mailbox statistics such as emails, attachments, Journals, cope with books, calendar, etc. This software program now not most effective maintains the hierarchy of documents, however, keeps the attachments and meta-information (to, cc, bcc, and so on) intact.
In Outlook 2003 and Outlook 2007, the maximum recommended size of a Unicode pst-file and ost-file has been limited to 20GB. In Outlook 2010, 2013 and 2016, this recommended limit has been set to 50GB. You can increase (but also decrease) this limit via the Registry or via Group Policies.Reference: https://www.msoutlook.info/question/852https://www.mailconvertertools.com/kb/recommended-pst-ost-file-size-in-outlook.html
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