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I know this question may have been asked many times before; but I have not seen anyone that has specifically tried this.
Example setup: A CRM 3.0 environment running on Windows 2003 and SQL 2005.
Is it possible; although not supported; to run an in place upgrade to Windows 2008 (x86) and and SQL 2008?
Has any one tried this before and what were the results? (I know it will not be officially supported)
If it is not possible; then I understand that the next upgrade path will be from CRM 3.0 to CRM 4.0, then to CRM 2011 and so on.
Is it required to spend additional money on licenses to move from 3.0 to 4.0?
You need to buy license for your latest CRM versions, the intermediate upgrade, you can do by setting up trail environments.
I think your approach will depend on what version of CRM you want to end up with. If you want to go from CRM 3.0 to CRM 2016. I think the steps would be CRM 3.0 to CRM 4.0, then CRM 4.0 to CRM 2013 SP1, and finally CRM 2013 SP1 to CRM 2016. I don't think you'll need to buy any licenses other than those needed for the final destination. So you'd buy just CRM2016 licenses. (for example.)
As you'll need to upgrade corresponding outlook clients, email routers, SQLServer etc. I would be surprised if an in place upgrade would be the best approach. This is quite a big jump so building and testing a fresh environment might be the safest approach.
Plus, assuming your CRM 3.0 has been customized, you'll probably want to re-engineer some parts of the application. Again making an in place upgrade a challenge.
My primary aim is to move away from Windows 2003 and SQL 2005; but I want manage carefully how much this costs to achieve.
Would the existing CRM 3.0 license be in effect retired? I would then in theory need to purchase a brand new license for the latest version, e.g. 2016?
Do we know roughly what the list price would be in £ (GBP), for a single instance?
If there is not much custom code and complx customization i would suggest start from scratch on new version of the crm and migrate all the data over to new system. As things are changed lot on the new system with more functionality it will take less time to implement then upgrading from crm 3.0. If this option is not optimal and you have msdn subscription or license to new crm then you could use trail license for older versions just for upgrade.
I agree with Chitra, I also think you should consider moving from on premise to online. The advantage being that you wouldn't have to worry about your infrastructure once in an online environment. (No need to worry about Windows server versions or SQLServer etc.) And future upgrades would become simpler.
If you move to online you'd be looking at £20 (ish) or £40 (ish) per user per month. The cheaper price is for a basic license and higher for a pro license. The basic would only be appropriate if you don't make use of opportunity entity.
Depending on the number of users, online licensing may also give you the ability to have sandbox (test) environments in addition to production.
As you've asked for prices in GBP are you in the UK. If so, I could ask one of our sales people to contact you with more accurate license options / costs.
Sure that would be great. I will contact you directly with my details.
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