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can any one suggest ways to integrate MS CRM with linkedin. I was told that CRM 2016 social profile has default integration with linkedin. Is there any default linkedin integration feature or any other social media integration with CRM.
Thanks And Regards,
You have a number of options:
1. You can use LinkedIn's own solution - blogs.msdn.com/.../integrating-linkedin-and-dynamics-crm.aspx (you will need a Sales Navigator Account)
2. You can use the Microsoft Insights integration - www.insideview.com/microsoft-insights (Free from CRM online). Also see - www.microsoft.com/.../insights-for-microsoft-dynamics-crm-powered-by-insideview.aspx
Hope this helps
Thanks for your respond
Is these features only for CRM online. Actually we use CRM On premises and i'm looking if there is anything that dynamics CRM provides for social media integration. Just need to post in social media. Is there any new feature in social profile CRM 2016 regarding this.
which is better?
You may consult Tenfold for any integration issues. Tenfold is a great CTI solution that offers integration over 150 more CRM and phone systems. It's easy to set up and will only take a few minutes. They support MS Dynamics integration. You can check out their integrations list here www.tenfold.com/.../dynamics
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