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Is there any tool or product that we allow our customers to enter information in case entity.
I want URL interface being created for CRM so i can give its link to customer to register case directly from their application.
I am using ms crm 2013 onpremise.
Hi, ADX Portals is a very popular CRM portal for allowing customers to submit and manage cases.
It has been bought by Microsoft now and is just know as Portals for dynamics CRM Online
Best Wishes, Raz
No, i dont think it was possible through any different 3rd party tool. Because for accessing the CRM, you need to have a user license for the same to modify the records..
Thank you Raz and Pavan,
Is there any option to achieve this by web based application. We dont want to purchase any product license. I googled some sites to create application but in that issue is how can i provide login authentication to customer.
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