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is this Gamification can be used to track the customer purchase , ratings and reviews..?
Hi Ram Kumar,
Gamification is applying game rules and game model in a non-game scenery. Basically, the purpose for this method is to inspire employees, create vigorous competition among teams, and boost individual confidence through exciting rewards. The key advantages are:
In short, Dynamics CRM gamification is a good boost to CRM sales capability.
Thanks for the reply ..
My question is whether this same thing can be applied for the customer purchase and their rating to the product (using a custom entity) . Based on that we can offer discount to the customer.
I am doubtful whether it is possible. I guess it cannot be done.
i thought if we use the Gamification it would simplify that process.
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