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i've got a problem in which i could need your help.
I have a static markting list with added members. When you look in the site middle there is the members list of this Marktinglist. In the bottom i can see the count of members. In my case i see 1 - 14 of 2886.
That is all ok. When i click the associated view Button the list will load perfectly but the counting is not correct.
The associated view shows 1 - 50 of 2881. In this i case i miss 5 Members.
I have this issue on all Marktinglists. Sometimes there is one member missing, sometimes 5 and so on...
Do you have any ideas what i could do?
When someone opts out of a subscription list, they are not automatically removed from the associated marketing list. Rather, an unsubscribe record is created in CRM. The subscription list that was opted out of is now related to this unsubscribe record. The next time you send an email to a marketing list that is a part of a subscription list, any recipients that have opted out of that subscription list will be excluded. You will be able to see the subscription list(s) by opening the unsubscribe record and clicking on Subscription Lists under Related on the left-hand side of the record.
Can you do an Advanced find and check if the members who are missing are the members who have unsubscribed?
I hope this helps.
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