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I'm attempting to export, modify and reload some reference data from CRM (2011). For testing purposes, I'm just using one record - I can export it fine (creates XML file) and edit it as required (just a simple change to one field). However, when I then come to import the data, it fails at the "Transform" phase with the error: "The record could not be updated because the original record no longer exists in Microsoft Dynamics CRM".
The record most certainly does exist as I can run a select in SQL Server using the GUID and it's definitely there (plus it's obviously visible from the screen where it was exported).
I've tried editing the export XML file in Excel and also just editing it using a plain text editor, but the error occurs for both.
Has anyone experienced this before? Any ideas what the issue might be or how to resolve it? I can't think of anything else to try.
Sorry, forgot to say...when I exported the data to Excel, I selected the option "Make this data available for re-importing by including required column headings"
This sounds odd. A couple of things to check:
Thanks for the response David.
In response to your points, yes the record is still active and yes the user importing does have access permission (it's the same user that created the record).
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