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I work with CRM Dynamics 2015 on premise and Office 365 Cloud with CRM for Outlook complement in cache mode.
I have sync issues with messages of duplicated records. I found that these are due to autosaved copies of the drafts messages.
I have disabled this option for autosaving drafts in Outllok and once done, it seems to work, but after a while error messages start again.
I have already cleaned caches, deleted ost and tried to avoid message poping up but with no luck.
Any ideas or auggestions would be much appreciated. Thanks.
Could you also provide the exact error message here? Thanks.
Hello, thank you for you message.
I copy the text of the popup and try to attach an an image:
"Ya existe un registro con estos valores. No se puede crear un registro duplicado. Seleccione uno o varios valores únicos y vuelta a intentarlo. Nombre del elemento= "...""
Sorry but it is in Spanish, I could try to transalte it if you need.
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