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I'm trying to upgrade to CRM 2016 on-prem from 2015 on-prem. I'm using the in-place method where I upgrade the CRM software first, and then import and upgrade the organization second, as that's the simplest and risk-free upgrade approach within my infrastructure. I get stuck during System Checks stage.
These are the instructions given when "Help" is clicked.
The wildcard (service communications) certificate is in the local personal store already and it shows up in IIS and ADFS.
The service that CrmAppPool runs as has permissions to read the certificate.
Things I've tried but didn't help:
Does anyone have any recommendations on how to overcome this error?
Hello Artemey ,
please go through below url , may it help you.
That doesn't seem to help, as its not very relevant. Any more tips?
Pls go through this link and check if you had missed anything because i have checked i could not get the issue related solution.so pls gothrough this it may click the other way of approaching this issue.
That's an informative article. However, their fresh-install upgrade method doesn't align with mine, and there is no mention of the certificate problem I'm experiencing. I'd really rather not completely change the upgrade strategy, as the one I'm taking fits my environment best.
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