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My users are asking for the ability to add Posts to records from the mobile app. However, we do not seem to have the ability to do so. In the official documentation, it says you can add Posts from the Timeline in a record but we do not seem to have this option either. We are on-premise, version 22.214.171.124 and I'm wondering if we need to apply a CU to "unlock" these features?
Yes you need to move to UCI Interface to get the timeline feature available and in order to get the UCI Interface you need to upgrade from 8.2.
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