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Service | Customer Service, Contact Center, Field Service, Guides

Posted on by Scott_itD 1,034 Community Manager

Welcome to the Service forum! We’re glad you're here! 🎉  Whether you’re interested in Customer Service, Field Service, Contact Center, Remot...

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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by DR-05031122-0 0

Dear all,  I have a restore failed (several times). I want restore a Sandbox of 9 feb but i  have always an internal error   Ope...

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Service | Customer Service, Contact Center, Field Service, Guides

Posted on by CU31030949-0 0

Dear all,   The system created multiple submissions with identical data at the same time, but only one succeeded while the rest failed. I’m n...

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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by Honey98 312

Hi Team,     I need this view in the daily filter it is showing in hourly now. How can I do these changes in the daily filleter and o...

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Service | Customer Service, Contact Center, Field Service, Guides

Posted on by CU28030955-0 0

I tried turning on secure boot but when i install the keys, i get a secure boot violation pop saying the changes were unauthorized  How can i ...

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Service | Customer Service, Contact Center, Field Service, Guides

Posted on by CU28030955-0 0

My secure boot turned off and when i went to turn it on i got a red message pop up saying secure boot violation and it was unauthorized changes i tr...

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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by jerome hdeh 17

Hello, Does anyone know how to change the language displayed in the booking calendar control? The calendar is displayed correctly in English and French but not in Dutch. I added the language pack for Dutch but  the translations are missing. S...

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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by Lukasz_Brzozowski 0

We have recently implemented a Contact Center integration and connected a phone number from a resource account (teams phone) to the voice channel. ...

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Service | Customer Service, Contact Center, Field Service, Guides

Posted on by CU26032007-0 0

we have both the position in queue and average wait time turned on in omnichannel and yet the customers are never receiving notification.  &nb...

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Service | Customer Service, Contact Center, Field Service, Guides

Posted on by SamGo 31

a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;} Hi everyone,...

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