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Customer experience | Sales, Customer Insights, CRM

Posted on by Scott_itD 1,086 Community Manager

Welcome to the Customer experience forum! We’re glad you're here! 🎉  Whether you’re interested in Sales, Customer Insights, Customer Voice, ...

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Customer experience | Sales, Customer Insights, CRM

Posted on by CU05062215-0 0

I need to set up Customer Insight with Microsoft Fabric      But I cant access the customer Journey folders.     ...

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Customer experience | Sales, Customer Insights, CRM

Posted on by AB-05062038-0 0

Hello Community, I am hoping someone has seen this issue before and can point me in the right direction.   ISSUE We have a column chart on ...

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Customer experience | Sales, Customer Insights, CRM

Posted on by CU05062015-1 0

My users want to use the CRM to send out emails.  They have a large amount of templates they want uploading onto the CRM and based on certain c...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by SP-04121132-0 0

We have the D365 Mobile App working on iPhone and Android with users from domainA using their domain A identity (test.user"at"domainA.com) however w...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by CU12051246-0 4

Can a custom Email Template view be configured as the default view in the Enhanced Insert Template experience, and can the out-of-box template views...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by truc binh 12

Hi all,   In Customer Insights Journeys, when I create a new journey, the Trigger Type is always set to "Recurring", even when I select "One ...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by SC-04062012-0 4 Microsoft Employee

I'm unable to access and the message mentions my IP address is blocked

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Answered
Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by LCRMAdminG 335

Hi there - I’ve done some digging but haven’t found a clear answer on how Bulk Emails differ from those sent individually or through a sequence. W...

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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by Stephani 2

Hi!  We have a customer who is interested in speaking to another customer who has implemented GDPR for D365 Marketing.  Have you done this and are you willing to talk with us?  Sample questions: 1. What did you learn? 2. What works ...

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