web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Unanswered

How to delete supplier communication agent completely from UAT Env

(0) ShareShare
ReportReport
Posted on by 146
Hi All,

   
  • We installed and configured the Supplier Communication Agent about 1 year ago.

  • Earlier, it was working fine and emails were syncing into D365 Finance & Operations correctly.

  • From the last 4 months, it stopped working properly.

  • We updated the Copilot in Microsoft Dynamics 365 Supply Chain Management app in PPAC, but the issue was not resolved.

  • Recently, I watched a Supplier Communication Agent demo video (around 3 months old) and compared the Power Automate flows shown in the video with the flows currently deployed in our environment.

  • I noticed that the flows are different, so I believe our old deployment/configuration may be the problem.

  • Since this is only a UAT/testing environment, we decided to completely remove the old Supplier Communication Agent setup and redeploy it from scratch.

  • However, in PPAC, I could not find any option to delete the existing Supplier Communication Agent app/configuration.


    Is there any way to completely delete the old Supplier Communication Agent configuration and redeploy it?


  •  
Categories:
I have the same question (0)
  • Subra Profile Picture
    424 on at
    Hi @Charanch,

    Please disable the supplier communication agent feature from feature manegement - It will disable the features in UAT your environment.

    All the agents will be availble in copilot studio, select the agent and remove or deactivate it from copilot studio.
     
    Thanks,
    Subra

    If this helped, please mark it as "Verified" for others facing the same issue

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 608

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 591 Super User 2026 Season 1

#3
CP04-islander Profile Picture

CP04-islander 430

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans