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How to not allow PO cancellation when there has been a receipt

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Posted on by MN-27061857-0

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How do you put a 365 system stop/error in place when a user is trying to cancel a PO when there are receipts?

thx!

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Procurement and Sourcing

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MN-27061857-0 7 on at

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How to not allow PO cancellation when there has been a receipt

Cancelling the whole order.

The scenario:

Product received on PO-123 (one line / one item #) from vendor ABC. AP received an invoice from vendor XYZ, ABC's sister company. AP informs procurement that invoice cannot be processed, procurement cancels PO-123 & creates PO-789 with vendor XYZ (one line / same item #)

AP still cannot process invoice bc PO-789 does not have a receipt. AP requests Materials to receive on PO-789. Materials confused as they just received that item a few weeks ago & it is not a high volume item. Materials is displeased as cancelled PO-123 automatically reversed the receipt & in turn, made inventory inaccurate for several weeks and would have caused an exception if that item was captured in an internal audit inventory audit.

What can be done in 365 to stop a PO from being cancelled that has a receipt on it.
André Arnaud de Cal... 284,877 Super User on at

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How to not allow PO cancellation when there has been a receipt

Can you elaborate on your question, please? What is the exact scenario? What do you mean by canceling a PO? Is it canceling the backorder quantity or canceling the whole order?

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