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Customer Voice Survey Response Not coming in D365 CRM

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Posted on by Community member

Hello,

I have created a survey in Customer Voice and sent out invites. The survey as well as survey invites are reflected in CRM. However, responses aren’t coming.

Previously I was created 2 surveys. From those surveys responses are coming but if I create any new survey and submit response, that time response not coming into CRM.

Please advise how can I fix it.

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Survey Distribution

Insights and Follow up

Survey Authoring

Solution Templates

Project Management

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WK-21051326-0 4 on at

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Customer Voice Survey Response Not coming in D365 CRM

Hi, did you ever find the resolution to this? I edited an existing customer voice survey and now the responses are not reflecting on the CRM. The surveys I had previously are still showing their responses on the CRM.

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