Why does msdyn_SaveCalendar not allow creating non-working hours?

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Posted on by CU19070926-0

Hi everyone,

I’m working with Dynamics 365 Field Service and updating resource calendars using the msdyn_SaveCalendar unbound action (via Power Automate).

I can successfully create working hours rules (WorkHourType = 0) and breaks (WorkHourType = 1) and time-off (WorkHourType = 3), but I’m unable to create non-working hours (WorkHourType = 2) entries using the same action.

My questions:

Is it by design that msdyn_SaveCalendar cannot create non-working hours?

What is the supported approach to programmatically create non-working time for a Bookable Resource through PowerAutomate?

Any clarification on the intended usage of SaveCalendar vs other APIs would be very helpful.

Thanks!

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Dynamics 365 Customer Service

Dynamics 365 Field Service

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CU19070926-0 19 on at

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I found the solution to this, basically you must first send working hours with msdyn_SaveCalendar, and then in next msdyn_SaveCalendar action send non-working times. You can't send them both in same request but one after another apparently, because it won't add non-working hours if there are no working hours first.

Other types (time-off, breaks) with working hours you can send with one request

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