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Failed to Generate Excel Dynamics 365 Online

Posted on by 195

Hello,

i had encountered issue while trying export record to excel.

Only occurred in all sub-grid.

Navigate to one record which has sub-grid inside form, click on highlighted icon in sub-grid.

4503.4807.error2.png

Click on export to excel (either one in the highlighted items)

7382.error-1.png

Error message is appeared with log file download disable. 

5543.3716.error.png

Any one encounter this issue, or this is Microsoft bugs since is using dynamics 365 online.

Thank You.

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  • Verified answer
    tan1990 Profile Picture
    tan1990 195 on at
    RE: Failed to Generate Excel Dynamics 365 Online

    Seem like the issue is solved by Microsoft already. Kindly test it out again.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Failed to Generate Excel Dynamics 365 Online

    Hi,

    If so, it is a known issue. It will be fixed in the next version.

    BR,

    Judy

  • tan1990 Profile Picture
    tan1990 195 on at
    RE: Failed to Generate Excel Dynamics 365 Online

    Hi judy17,

    Thank you for your prompt replied.

    Yes is the latest update

  • tan1990 Profile Picture
    tan1990 195 on at
    RE: Failed to Generate Excel Dynamics 365 Online

    Hi Frank,

    Thank you for your prompt replied.

    Yes export to excel on normal view and advance find is OK, only sub-grid has this issue.

  • Suggested answer
    Frank Lee Profile Picture
    Frank Lee 4,616 on at
    RE: Failed to Generate Excel Dynamics 365 Online

    Confirmed that it is still an issue/bug with the latest v9.0.1.569.  Export to Excel on normal View (non-subgrid) is OK.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Failed to Generate Excel Dynamics 365 Online

    Hi,

    Do you apply update 9.0.1.569? If so, this is a known issue. This will be fixed in the coming version in April 2018.

    Hope it helps.

    BR,

    Judy

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