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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Courses
Service | Customer Service, Contact Center, Fie...
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Posted on by CU21030325-0 10
Hi
 
Broad Question 
 
Looking for Microsoft Learn Courses for Dynamics 365 in Customer Service /Supply Chain from introductory to middle management level 
Categories:
Dynamics 365 Customer Service
Dynamics 365 Field Service
Dynamics 365 Guides
I have the same question (0)
  • Suggested answer
    Anne Stanton, MCSE, MBA, CRM rMVP #7 Profile Picture
    Anne Stanton, MCSE,... 65 on at
    Courses
    Microsoft Learn! 
     
     
    ALL UPDATED and so much awesome content.
     
    Cheers Anne
  • CU21030325-0 Profile Picture
    CU21030325-0 10 on at
    Courses
    Thankyou for your reply
     
    Could you suggest courses for Microsoft or Cloud based CRM programs similarly used in a high volume call centre ?
  • Verified answer
    Daivat Vartak (v-9davar) Profile Picture
    Daivat Vartak (v-9d... 7,833 Super User 2025 Season 2 on at
    Courses
    Hello CU21030325-0,
     
    Here are some Microsoft Learn courses for Dynamics 365 in Customer Service and Supply Chain, suitable for introductory to middle management levels:
     
    Customer Service:  
    Supply Chain Management:  
    These courses should provide a good starting point for learning about Dynamics 365 in Customer Service and Supply Chain Management. Do you have any other questions?
     
    If my answer was helpful, please click Like, and if it solved your problem, please mark it as verified to help other community members find more.
    If you have further questions, please feel free to contact me.
     
    My response was crafted with AI assistance and tailored to provide detailed and actionable guidance for your Microsoft Dynamics 365 query.
     
    Regards,
    Daivat Vartak

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