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Dynamics 365 9.0 OnPrem SSRS (rsProcessingAborted)

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Posted on by 200

We upgraded a Dynamics 365 8.2 org to 9.0 and applied patches (KB4458112) and then (Service Update 0.3) which takes us to version 1612 (9.0.3.7) (DB 9.0.3.7) lokal.

When we now trry to run reports we get the infamous (rsProcessingAborted) error.
This happends for both built in reports shipped with dynamics and custom reports.
All reports worked fine before the upgrade.
Neither the KB or service update för srs solved the problem.

Have you been able to get SSRS to work with the latest version onprem?

Summary:
Version: 1612 (9.0.3.7) (DB 9.0.3.7) lokal. (ONPREM)
Issue: Can't run reports
Error: Report render failure. Error: An error has occurred during report processing. (rsProcessingAborted)
EventId: 19970
Source: MSCRMReporting
EventData: 

An error has occurred during report processing. (rsProcessingAborted)
w3wp
D:\Program Files\Dynamics 365\CRMWeb\

Thanks for any help I can get,

/Rickard

  • Suggested answer
    Rickards08 Profile Picture
    Rickards08 200 on at
    RE: Dynamics 365 9.0 OnPrem SSRS (rsProcessingAborted)

    Thank you for the help.

    The log showed the error "The target principal name is incorrect" and I found lots of threads about that.

    The issue is that the SPN is not set up correctly or at all. Will get that fixed. Thank you!

  • Verified answer
    Kokulan Profile Picture
    Kokulan 18,050 on at
    RE: Dynamics 365 9.0 OnPrem SSRS (rsProcessingAborted)

    Hi

    The error message you have provided is a generic error message.

    Please get the actual error message from SSRS log file.

    docs.microsoft.com/.../reporting-services-log-files-and-sources

    Once you got the actual error message, most of the time it could be permission or database connection issues, it should be quite straightforward to fix the issue.

    If you are not able to fix the issue even after getting the actual error message, please share more details with the actual error message

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